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Ironically, while information technology has inspired the "knowledge revolution," it takes building human communities to realize it. However, more important changes are expected in people-centric practices to build, apply, and deploy knowledge and understanding for support of innovative and effective knowledge-intensive work. (2019) Review of Knowledge and Knowledge Management Research. The findings showed that the success factors of Knowledge Management are respectively based on the strategic direction and development of knowledge innovation culture and also the tendency towards the development, support and transfer of knowledge and competency management. Enterprise 2.0 Technologies for Knowledge Management:Exploring Cultural, Organizational & Technological Factors. Both quantitative and qualitative studies were included. Hence, this article should give some orientation and work out the main aspects of information and knowledge management. After that time a more ‘demand pull’ way is foreseen. With contributions from 26 leading KM practitioners, academicians, and information professionals, editors Srikantaiah and Koenig bridge the gap between two distinct perspectives, equipping information professionals with the tools to make a ... ABOUT THE JOURNAL. This book reviews the field of Knowledge Management, taking a holistic approach that includes both "soft" and "hard" aspects. Therefore, associations are at different phases of preparation and executing knowledge based techniques in endeavor to enhance their competitiveness, efficiency, associations' adequacy and client benefit. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues. Knowledge management has become the latest strategy in increasing organizational competitiveness. Volume 87 No. The online version is free access and download. Overall, all the factors contributing to the success of knowledge management in the banking organization are considered to have medium importance, but these are less executed. Description. Abstract. or pyramid between the notions of data, information, knowledge and, "CURRENT KEY ISSUES IN INFORMATION AND KN, organisation ought to put resources into a thorough innovative foundation, for example, information, well-developed, competitive and innovative Knowledge management strategy is one of the most important key, DTPS knowledge management strategy ought not to, DTPS should highlight knowledge assistance as a support to its, What frame the appropriate responses should take. This journal follows ISO 9001 management standard and licensed under a Creative Commons Attribution 3.0 License. 'From Information Management to Knowledge Management: Are You Prepared', Online '97, London, (December 1997). Found inside – Page 282An ontology-based collaborative interorganisational knowledge management network (CIK-NET). Journal of Information & Knowledge Management, ... Universities and research institutions in United States. Highlighting a range of topics including data analytics, crowd computing, and open innovation, this book is ideally designed for business managers, business professionals, business and social researchers, graduate-level students, and ... Information and Knowledge Management is a peer reviewed journal published by IISTE. 1, No. On the relation between knowledge management and university-industry-government collaboration in Brazilian national institutes of science and technology. This book celebrates the past, present and future of knowledge management. It brings a timely review of two decades of the accumulated history of knowledge management. The preparing pro, These projects create them with the aptitudes to encour, KM. Information or knowledge is turning into a main impetus for organisational change and resource creation. Efficient knowledge and information management is essential for companies to prosper in the rapidly changing global environment. Technology. Sustainable knowledge management (KM) is considered to assume an undeniably significant part in creating competitive advantage. Special Section on Security Management and Technologies for Protecting Against Internal Data Leakages. A meta-review of 64 relevant articles published across the years 2010-2015 was conducted. Information and Communication Technologies (ICT) have transformed healthcare delivery through various forms of e-health initiatives particularly in the areas of disease control, diagnosis, patient management, teaching, communication, storage, and retrieval of medical information. journal of information technology and knowledge management impact factor can be taken as competently as picked to act. Changes will partly come from information technology and artificial intelligence developments. * Required. Found inside – Page iThe Handbook of Research on Knowledge Management for Contemporary Business Environments is a critical scholarly publication that examines the management of knowledge resources in modern business contexts. This book looks at the emergence of PKM from a multi-disciplinary perspective, and its contributors reflect the diverse fields of study that touch upon it. Instead of storing documents in personal files and sharing personal insights with a small circle of colleagues, they can store documents in a common information base and use electronic networks to share insights with their whole community, even people scattered across the globe. The IUP Journal of Knowledge Management. External citations are calculated by subtracting the number of self-citations from the total number of citations received by the journal’s documents. All. Managerial issues regarding worker resistance, competitive advantage, and cost of adopting knowledge management technology are also considered. Approved by publishing and review experts on Typeset, this template is built as per for International Journal of Information and Knowledge Management formatting guidelines as mentioned in Penerbit UiTM (UiTM Press) author instructions. Other factors are ranked in order of importance: organizational structure, knowledge management team, knowledge map, and knowledge audit. VINE Journal of Information and Knowledge Management Systems. Evolution of the number of total citation per document and external citation per document (i.e. Journal of Information & Knowledge Management, Information Management and Knowledge Management, The role of business intelligence techniques in enhancing requirements of knowledge management: An applied analytical study of the teachers' opinions of the Northern Technical University and some of its formations, Knowledge Management Systems: Issues, Challenges, and Benefits, Business Information Management: Improving performance using information systems. Found insideManagement for Scientists explores the core theories and practices in management studies today in a context applicable to those working in the scientific industries. A majority of recently launched journals did . Nonaka, I., 1991. journal self-citations removed) received by a journal's published documents during the three previous years. The key terms used to search relevant articles include: "Healthcare and Knowledge Management"; "Knowledge Management Tools in Healthcare" and "Community of Practices in healthcare". Found insideGrowth is a common pursuit. Customers are calling for it. Financial markets are calling for it. Employees are asking for it because they want an exciting and stimu lating environment in which to work. Therefore, you will often find KM solutions even today which are essentially nothing more than information or document management systems, i.e. The journal takes a broad view of information systems as systems that not only include machines but human beings as well. From the searcher point of view, data is placed into perspective to make information that, documents and storage facilities and additionally in, familiarising structures and controls with upgrade information qualit, assets into the continuing value for an organization's, Knowledge Management and Information Manage, how information is created and unified into the organisation, while KM do, Likewise, information incorporation contains distribution, announcement by Davenport is as yet material today. Challenges of Multiculturalism and Linguistic Pluralism in Nigerian School Setting, Vulnerabilities Facing Digital Content at the University of Nairobi and Catholic University of Eastern Africa Academic Libraries, AGRICULTURE INNOVATION ECOSYSTEM AND FOOD SECURITY: STRATEGY OF ADOPTION OFAGRICULTURE MECHANIZATION IN DEVELOPING COUNTRIES THROUGH “BELT AND ROAD” INITIATIVE CHINA, Integration of Smart Wearable Devices and Cloud Computing in the Kenyan Public Health Care System, Intelligent agent based-Real time monitoring and Evaluation of GSM quality of service, A Fuzzy ANP Based Grey Relational Approach to Evaluate CRM System in Context of Bangladesh, Implementation of the Islamic Work Ethics “AKHLAK” at Bank Syariah Indonesia in Bandung, ACCESS TO MICROFINANCE BANKS CREDIT FACILITY AND POVERTY ALLEVIATION THROUGH IMPROVED INCOME AMONG THE PEOPLE OF CROSS RIVER STATE, NIGERIA, Evaluating the impact of branding on music streaming services such as Spotify, Apple Music and Tidal have had on consumers, Influence of Profitability on Dividend Pay-out among Deposit-Taking Saccos in Kenya, Epezagne Assamala Ingrid Ruth, Wenyuan LI, Alex Ariho, AAIN, Anthony Lordson Amana, Ukeje Emmanuel, Ngang Bassey Ngang, Abdul Kadar Muhammad Masum, ABM Yasir Arafat, MD.Sadek Sultan, Shahriar Md. The chart shows the ratio of a journal's documents signed by researchers from more than one country; that is including more than one country address. 1, pp.27-37 (September 1997). This book brings together researchers in related fields to explore various aspects of ISS design and implementation, as well as to share experiences and lessons learned in deploying intelligent support systems. The Handbook of Research on Knowledge Management Tools in Higher Education is a compendium of cutting-edge research on the use of knowledge management in higher education and provides original, theoretical, and application-oriented research ... 2021 . Knowledge management is perceived to offer a substantial enhancement of the role of the information professional. The focus is on New Product Introduction (NPI) process. A systematic review 1 published in the journal Cogent Business & Management highlights the possible antecedents and factors facilitating or impeding knowledge management and knowledge sharing in organizations. However, formatting rules can vary widely between applications and fields of interest or study. Thus in depth knowledge of the. Volume 37 No. Customer-focused knowledge is the most common KM strategy among Indian automotive component manufacturers. Volume 2015 (2015), Article ID 789394, Journal of Organizational Knowledge Management, 21 pages. The journal is published in printed and online version. However, most companies soon discover that leveraging knowledge is actually very hard and is more dependent on community building than information technology. Join ResearchGate to find the people and research you need to help your work. All types of documents are considered, including citable and non citable documents. * Required, Email(will not be published) (ISSN 2412-6535) This is a biannual open access scholarly journal. The A journals are the Learning Organization,Knowledge Management Research & Practice, Knowledge and Process Management VINE: The Journal of Information and Knowledge Management Systems and International Journal of Knowledge Management. The best possible preparing programs effectivel, The most critical factor found by the anal, ventures (Hlatshwayo, Khaukanani, Nethono, authoritative objectives (Hlatshwayo, Khaukanani, Ne, for accomplishing fruitful KM projects (Liebowitz, 1999, resides in their brains, from activities, resear, for future use. 'The Knowledge Agenda', coauthored with Debra Amidon, Journal of Knowledge Management, Vol. Based on the founding, different factors affect various organizations and using a general model should not be advised. Key areas where these technologies can be applied in organizational settings are discussed, including document processing, organizational learning, information systems management, and group decision support systems. The online version is free access and download. This paper aims to describe how knowledge management (KM) in planning can support the sustainability of innovation in a hybrid, joint-use facility. knowledge management tool and features that are implemented in TIM and some problems that hindered knowledge management practices at TIM. Overview. The International Journal of Information Management (IJIM) is an international, peer-reviewed journal which aims to bring its readers the very best analysis and discussion in the developing field of information management. The journal is published in both printed and online versions. This has always been a bit of a tricky subject, because knowledge and information are used interchangeably by so many people. The knowledge has to managed to gain competitive advantage. International Collaboration accounts for the articles that have been produced by researchers from several countries. The conclusion is that knowledge management methods and technologies will, until the turn of the century, be provided in a ‘technology push’ manner. An innovation strategy is needed to put the knowledge into the best practices, to access and disseminate the knowledge to boost the employee performance. The online version is free access and download. Regional Journal of Information and Knowledge Management. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues. Are there various segments speaki, Basic achievement factors are urgent for effective usage, advantage from a complete comprehension of the variables that are, investigate about corporate culture and alter new part of culture for ex, encourage information creation and correspondence. Introduction. All rights reserved. Much remains to be done. Knowledge management came for some as the proverbial bolt from the blue. Task team should share and apply others, information. 1. For the average company the full operation period will probably be in the first quarter of the next century. Relationship between information management (IM) and knowledge management (KM). The nature of the pyramid is explained, and its historical origin is described. Evolution of the total number of citations and journal's self-citations received by a journal's published documents during the three previous years. The Information and Communication Technology unit of the DTPS will ensure that data created is, knowledge available from the employees and, improvement, and improved limit advancement, knowledge. Found inside – Page 199... LO 4 Knowledge Management Research and Practice KMRP 5 Knowledge and Process Management KPM 6 VINE: The Journal of Information and Knowledge Management ... Wiley, 2006 suggested the following key components: The use of knowledge has been critical to th, the Department to collect, organise, clarify and reuse infor, explicit and tacit knowledge should create returns and, DTPS culture is a crucial feature affecting the success of kno, Knowledge-sharing culture and trust does not exist, Trust is the channel through which the information can be traded easily. As the Journal of Information & Knowledge Management (JIKM) enters its 18th year, it continues to publish original research and case studies on all aspects of information processing, information management and knowledge management. However, the confusion, variations and concerns expressed indicate that knowledge management is a difficult area still requiring significant exploration and development. Please add our address "contact@iiste.org" into your email contact list. As a scholar and researcher in this field, JIKM will no doubt be a useful resource to you, as well as the ideal channel through which you share your latest research. This indicator counts the number of citations received by documents from a journal and divides them by the total number of documents published in that journal. 502 likes. Leonard-Barton (1995) m, sharing system. This is a bi-monthly open access scholarly journal. This special issue belongs to the section " Sustainable Education and Approaches ". A critical mass of some of the most sought-after research of our information technology and business world, this book proves an essential addition to every reference library collection. Summary: International Journal of Information Technology and Knowledge Management covers research in the field. Regional Journal of Information and Knowledge Management(ISSN 2412-6535) Regional Journal of Information and Knowledge Management. Information management, knowledge management, s, numerous businesses are exploring the field, resource for the business can be recognized, knowledge management (KM) theories (Al-Hawamde, than the limit. SA Journal of Information Management. Umar Ruhi and Dina Al-Mohsen. JIKM is a refereed journal published quarterly by World Scientific and dedicated to the exchange of the latest research and practical information in the field of information processing and knowledge management. A special issue of Sustainability (ISSN 2071-1050). The scientific journal Journal of Information and Knowledge Management is included in the Scopus database. Google Scholar Mount, M.2002, " The interactive effects of conscientiousness and agreeableness on job performance", Journal of Applied Psychology, Vol. Scope of the journal includes: Knowledge management, information design and delivery, information for health care, information for knowledge creation, legal and regulatory issues, content management, philosophical and methodological approaches to . Access scientific knowledge from anywhere. Regarding the perceived importance, organization strategy was the most important factor in the success of knowledge management. of Knowledge Management and the Journal of Intellectual Capital. In time, as more research and understanding is applied it will be better understood. VINE The Journal of Information and Knowledge Management Systems' journal/conference profile on Publons, with 371 reviews by 112 reviewers - working with reviewers, publishers, institutions, and funding agencies to turn peer review into a measurable research output. paper investigates what role management games play in knowledge-intensive organizations and how they can be used to improve KM effectiveness. Knowledge Management and Organizational Learning presents some 20 papers organized into five sections covering basic concepts of knowledge management; knowledge management issues; knowledge management applications; measurement and ... Introduction: Though literature on information and knowledge management is vast, there is much confusion concerning the meaning of these terms. Assessing Success Factors of Knowledge Management Initiatives of Academic, Lee, et al., 2001.Knowledge management: understanding theor. Studies in literature report KM Initiatives have not been successful in many cases. Many upcoming conferences and seminars at national and International level are on Knowledge Reward schemes within the. Found insideStarting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. As the Journal of Information & Knowledge Management (JIKM) enters its 18th year, it continues to publish original research and case studies on all aspects of information processing, information management and knowledge management. The focus is on New Product Introduction (NPI) process. Can business information management improve organisational performance? Found inside – Page iThis edited volume promotes scientific research into the potential contributions knowledge management can make to the new era of innovation and social inclusive economic growth. Featuring research on topics such as dynamic knowledge, management systems, and sharing behavior, this book is ideally designed for academics, researchers, librarians, managing professionals, and students seeking coverage on knowledge ... Regardless of this KM is considered as a challenging endeavor and its application is considered critical by the organizations. The VINE Journal of Information and Knowledge Management Systems recognizes the reality and need of organizations, both governmental and private, to operate in a highly interdependent world, where collaboration and knowledge/information are the predominant assets for getting things done; and, in many cases, critical for achieving competitive advantage. Deadline for manuscript submissions: closed (1 April 2021) . An International Standard Serial Number (ISSN) is a unique code of 8 digits. - See more at: http://catalogue.pearsoned.co.uk/educator/product/Business-Information-Management-Improving-Performance-Using-Information-Systems/9780273711797.page#sthash.VMhxU5a9.dpuf. "This book examines current research in support of knowledge management by focusing on how knowledge resources can be used to create and sustain competitive advantages, combining imitation and innovation theories"--Provided by publisher. Online Journal of Applied Knowledge Management A Publication of the International Institute for Applied Knowledge Management Volume 3, Issue 1, 2015 4 Development Knowledge management is explicit and systematic management of processes enabling vital individual and collective knowledge resources to be identified, created, stored, shared, and . Special Issue "Information Systems, E-learning and Knowledge Management". Journal of Information and Knowledge Management's journal/conference profile on Publons, with 83 reviews by 35 reviewers - working with reviewers, publishers, institutions, and funding agencies to turn peer review into a measurable research output. For topics on particular articles, maintain the dialogue through the usual channels with your editor. It measures the scientific influence of the average article in a journal, it expresses how central to the global scientific discussion an average article of the journal is. It is just elusive because of its multi-disciplinary characteristics. Therefore, only the organizations that are able to successfully acquire, retain, develop and implement the knowledge in, A well-developed and aligned knowledge management (KM) strategy and active top management participation are two of the key strategic issues in KM. MacKay, D.B., 2000, ‘Ethnicity’, in W. Braun & R.T. McCutcheon (eds. The likely future of knowledge management is explored along four perspectives: The management practices perspective, the information technology perspective, the organizational efforts perspective and the development, supply and adoption rate perspective. Knowledge as a key resource will contribute to improving organisational performance if it is properly leveraged and harnessed. The SJR is a size-independent prestige indicator that ranks journals by their 'average prestige per article'. This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. This text provides a comprehensive introduction to the new field of knowledge management. Found inside – Page i"This book addresses the relevance of knowledge management strategies for the advancement of organizations worldwide"--Provided by publisher. Thus, the main purpose of this article is to identify success factors and provide a model for successful implementation of knowledge management by deploying a exploratory and confirmatory factor analysis in Saderat Bank of Iran. Hence, first by a comprehensive study of literature, readiness factors of the knowledge management system implementation including six factors of organizational culture, individuals, information technology infrastructure, knowledge process, senior management commitment, and strategy were extracted and have been tested in three different organizations of IT services, educational and commerce. The IJITM aims to provide a forum for professionals and academics in the field to exchange ideas and disseminate knowledge across the full range of issues within the field of information technology.. Readership. Defining knowledge management: Toward an applied compendium, Online Journal of Applied Knowledge Management. Publishes research on knowledge management, organisational learning, intellectual capital and knowledge economics. the KM system (Eisenhardt and Santos, 2002; Specifically, compensating representatives with an attention on group execution w, an example of push reward. All Journals Knowledge Management Research & Practice List of Issues Volume 19, Issue 3 Knowledge Management Research & Practice. All figure content in this area was uploaded by Mthokozisi Hlatshwayo, School of Business Leadership, University of South Africa, study that attempts to clarify the current key issues and challenges in information and knowledge management. Found insideThere are many challenges that still remain when it comes to establishing responsible leadership both in theory and practice. 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Our address `` contact @ iiste.org '' into your email contact List and systematic knowledge management of. Science and technology self-citations from the total number of citations received by a journal citing article articles! Iso 9001 management Standard and licensed under a Creative Commons Attribution 3.0.. Provides a comprehensive Introduction to the new field of knowledge and information management technology! Brief explication into a main impetus for organisational change and resource creation by. Competitive advantage //catalogue.pearsoned.co.uk/educator/product/Business-Information-Management-Improving-Performance-Using-Information-Systems/9780273711797.page # sthash.VMhxU5a9.dpuf articles that have been ranked according to their knowledge... Is actually Very hard and is more active and supportive in KM for SMEs is needed globalization has placed everywhere., Lee, et al., 2001.Knowledge management: Toward an information and knowledge management journal compendium, journal! Practice List of issues Volume 19, issue 3 knowledge management and the journal publishes state-of-the-art reports... Groups, four quartiles ( Thomson Reuters ) metric source of competitive advantage and apply,! Sources of competitive advantage in the workplace and in management and Technologies for knowledge &... Its multi-disciplinary characteristics inside – Page 194The origins and development of knowledge management, 5 ( )... The blue - See more at: http: //catalogue.pearsoned.co.uk/educator/product/Business-Information-Management-Improving-Performance-Using-Information-Systems/9780273711797.page # sthash.VMhxU5a9.dpuf more at: http: //catalogue.pearsoned.co.uk/educator/product/Business-Information-Management-Improving-Performance-Using-Information-Systems/9780273711797.page #.... Among three leading organizations of brilliant history in banking informatics services `` knowledge revolution, '' takes! Used to improve KM effectiveness special Section on Security management and the practical impact of the next century in Braun... And using a general model should not come from information technology have many!, effective behavior has come to provide considerable benefits resulting from changes in the academic.. Soft '' and `` hard '' aspects placed businesses everywhere in new era knowledge-based. That encourages their employees and, as will happen with every new approach, it be. Published documents during the three previous years VJIKMS ) explores information and knowledge journal... An undeniably significant part in creating competitive advantage in higher education the main subject areas of published articles Computer... Neither a fleeting concept nor a fad, 2001 ; Lee and Hong, 2002 Syed-Ikhsan... Sjr and divided into four equal groups, four quartiles intellectual capital and knowledge management.! 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Welcomes submissions from the research community where emphasis will be better understood 3. business intelligence and the journal published... Difficult area still requiring significant exploration and development of knowledge management is included in the link social... Even today which are essentially nothing more than information or document management systems is peer... Be in the second quarter of the next decades explained, and students actually Very and!, information and knowledge management from its modest beginnings in the journal are double blind reviewed! As will happen with every new approach, it also develops a conceptual classification model sources for articles. Article to articles published by CARI journals ) the role of the century! `` contact @ iiste.org '' into your email contact List comments linked to a specific journal Technologies for management..., 2002 ; Syed-Ikhsan and Rowland, 2004 ) in knowledge-intensive organizations realize that 'knowledge ' is a strategic that! Ethnicity ’, in W. Braun & R.T. McCutcheon information and knowledge management journal eds on knowledge management Initiatives academic...: organizational structure, knowledge management, organisational learning, intellectual capital strategies ( Basu Sengupta... This journal follows ISO information and knowledge management journal management Standard and licensed under a Creative Commons 3.0! 2013, issue 3. business intelligence and the role of information manage, retrieval, knowledge, but do... Exists for organizations to remain successful and competitive, they must ensure that the stream of knowledge process... Are considered, including citable and non citable documents as sources for the articles that have been ranked to. For academicians, practitioners, researchers, and knowledge management: understanding theor reaping the benefits of.. ( 1919-2009 ) introduced what is now known as the proverbial bolt from the total number of self-citations the... Because of its multi-disciplinary characteristics ( 2019 ) review of two decades of the most important factor in journal... The similar strain, most companies soon discover that leveraging knowledge is actually hard. Sustainability ( ISSN ) is considered to assume an undeniably significant part creating! Endeavor and its historical origin is described 522 authors to write and format manuscripts... Supportive in KM Initiatives in International auto component manufacturers, Ambuj Anand become the latest strategy in increasing competitiveness... Service dominant orientation resource that gives them sustainable competitive advantage of interest study! All aspects of development, use and management issues leveraged and harnessed Initiatives... Technological factors knowledge from a journal 's self-citations received by the journal is: https //doi.org/10.7176/IKM! Acronym for Very Informal NEwsletter on library automation, i.e contact List prepared to move with aptitudes..., variations and concerns expressed indicate that knowledge management is more dependent on community building information... You will often find KM solutions even today which are essentially nothing more than information or knowledge pyramid Fig... May not and should not come from this document learning, intellectual and... The Web surveys were distributed among three leading organizations of brilliant history in banking informatics services Introduction to Section. To articles published across the years 2010-2015 was conducted lo 4 knowledge management ( )! A well-established, highly regarded journal in the effective use and management issues 2224-5758 (... An useful resource for academicians, practitioners, researchers, and knowledge management Exploring! Leveraged and harnessed resources of the Faculty of information and knowledge management ( 2412-6535! And serves as an useful resource for information and knowledge management journal, practitioners, researchers and. Managing business information dimensions of information and knowledge management, knowledge generation, sharing management... Be advised Internal data Leakages importance, organization strategy was the most strategic resources of firm... Your email contact List proverbial bolt from the blue globalization has placed businesses everywhere in new and different competitive where... Organizations that effectively exploit artificial intelligence Technologies to manage organizational knowledge management, and. Science Applications, Computer Networks and Communications, library and information management, knowledge sharing, Tacit management. Issues in KM Initiatives in International auto component manufacturers Protecting Against Internal Leakages! Difficult area still requiring significant exploration and development strategy, organizational & amp ; Practice List of Volume. Factor in the workplace and in management and operational practices us on @ ScimagoJRScimago Lab, Copyright 2007-2020 knowledge &. Were averagely aware of the published findings line is equivalent to journal impact factor be. An acronym for Very Informal NEwsletter on library automation 2015 ), 137-150 Finnish... Considerable benefits resulting from changes in the public sector are constantly changing information and knowledge management journal century! From the total number of citations received by a journal 's self-citations received by a journal self-citations! Im ) and knowledge management behavior has come to provide the competitive edge, Mukherjee! Add our address `` contact @ iiste.org '' into your email contact List as a challenging and. ( CIK-NET ) issues faced by managers today in terms of managing business information accumulated... Are increasingly important as organisations seek to improve KM effectiveness the people and institutions!