That’s next for Qantas. The airline also said it has extended the length of time vouchers can be used until the end of 2021. Won’t give any answers. Hi Eileen You asked if anyone else was offered the same options for their holiday and yes we have. Having a trip booked that we are unable to take due to Covid-19, a credit or part refund/credit is not a viable option for a company to offer. Had they returned our money back in May our business could have survived. Are you rethinking your travel plans because of the novel coronavirus ()?Many companies are suspending service, canceling flights, and taking drastic action as a result of the disease. Go to TripADeal New Zealand 135 777 / Live Chat . Booked and paid for a 50 day round the world holiday for my wife and I, May 2019, costing $13998. This was the only trip I was interested in. So I am unable to defer or rebook that exact trip with Singapore stopover. With not knowing what the future held I politely asked for a refund where I continually got ignored. Matt S I'm in the same situation and like you I have requested a … As expected my holiday was cancelled due to Covid however my trip is "no longer available" for rebooking in the future. I was just extremely disappointed with my dealings with TripAdeal as they have a very poor manner of customer service. Luxury Escapes CEO Cameron Holland told Travel Weekly the company has been working 24/7 to assist its customers and have changed more than 45,000 bookings this month compared to the usual 1,000 on an average month. At the time in May, I pleaded for trip a deal to refund our money, as the $14000 could have kept us afloat. Our attorneys are pursuing legal action against Gilead Sciences for allegedly withholding safer HIV drugs from the market. What is a Class Action? Continue to chase we finally received a general email notification 4 weeks before our travel date stating that it was cancelled And refunds would not be granted but only credit. You and millions of other Australians could be eligible to join and get your super back. In 2013 ACCC took action against Scoopon discount coupon website for misleading and deceptive conduct which included refund rights. Seems to be a lot. Register or sign in to create events, jobs and access premium features. It’s not every day that companies agree to pay $2 billion or more to compensate the victims of irresponsible corporate behavior. So many other people fighting for their money back. Now that we can travel to Byron Bay from Qld Im off to their offices for answers and a refund of my $6000 ( less $500 they took off me for admin fees ) That is of course if they are still open for business ! I want a refund and I am looking to join any class action against this company! Check. We have commenced launching a series of class actions against these funds. Plane passengers have been left bemused and a bit ticked off after pilots were forced to turn their flight around due to a ferocious feline. TAD cancelled it due to ! It looks like Alan Joyce and Doug Parker will be buying each other anniversary gifts for the next few years. Booked and paid for a 50 day round the world holiday for my partner and I, last September, costing $14000. I got a phone call stating a particle refund would be given however they will keep 10% for admin fee. The firms said by doing this, companies have misled their customers. “For customers with bookings who are unable to travel, we deal with them on a case-case basis,” he said. After a few false starts, the team at MTA have finally got their hands on the latest in luxury travel intel from Virtuoso. Two of my three travelling companions will more than likely not be able to travel next year and beyond due to health issues. Only the latest review will count in the company's TrustScore. We booked a trip with Trip A Deal for May of this year and obviously because of Coronavirus it was cancelled in April and we were offered two options and both required more money and a deadline to except. Slater and Gordon exists to make it easier for all Australians to have access to justice. Read all reviews first and believe what's going on and how TripaDeal operates. I don’t think this is great customer service. Absolutely disgusting service on every level from this tin pot company . The luxe cruise line has hired a new local BDM … as in a business development manager, not a basketball dunking master or a bad decision-maker. I've paid for all my TripADeal trips and have not received any special discounts apart from the regular prices available to the public. Since March I have been constantly emailing them trying to obtain a refund. they will go into liquidation soon.and all will be lost. Parties and lawyers to a class action can register on the Commonwealth Courts Portal (CCP) to access information about the case, including documents filed, scheduled listing events and orders made. Could you please send me confirmation of bookings you are awaiting? This company and founders are an insult to humanity. However they are unwilling to refund my full amount of $6254. They provided the hotel and plane tickets so they get 2 stars. Attorneys working with ClassAction.org are investigating whether a class action lawsuit can be filed against the maker of F-Factor diet products. These are some examples of news headlines which can be GOOGLED. Received the same generic email, thank you for your patience, we are awaiting to hear from our suppliers.Again I asked please send copies of these suppliers! Your clients don’t need to travel internationally to check out this year’s winner, which is a relief, because they’d be waiting a while to visit if it was overseas. “We believe cash refunds should be returned to customers, who almost certainly need that money right now, rather than in bank accounts gathering interest for airline shareholders. I suggest others with similar experience do the same! The couple said they were told they were ineligible for a refund and were only issued with a credit note after weeks of negotiations as “a gesture of goodwill”. Can’t believe they are still advertising trips. The flying kangaroo won’t be hopping overseas as soon as originally hoped, after posting a “stark, but not surprising” loss. Oh. Tripadeal Eastern Europe Oct 2020 - solo traveller, February Italy and Mediterranean cruise - COVID-19. My tour was not given that option because Trip a Deal would not reply to emails and put all our lives at risk. Borders shut, no travel allowed as per Gov't announcement, no certainty of travel for 2020-2021, but still no refund forthcoming!! No reply!I informed them that the ACCC have put out a statement that part payments from different suppliers you have a refund from, MUST be passed on immediately to the customers and can not hold onto the refunds! If you are not a party or a lawyer, you can: Check the Applicant's lawyer's website, or TripADeal has a response for everything (that’s when they actually respond).