Our guide has full info and best buys. Also I am also happy to get a credit note from Virgin Atlantic to use next year. Customers will be able to ask for a refund, or the airline is also giving passengers the option to rearrange their flights. Virgin Atlantic is a member of the AviationADR group – you can find information on how to start a complaint here. In this case, your refund might take a little longer than usual. If you booked directly with Virgin Atlantic and your flight has been cancelled, you can apply for your refund here. For other inquiries, Contact Us. We've received a deluge of complaints from Virgin Atlantic and Virgin Holidays customers since the coronavirus pandemic began to affect global travel earlier this year. Once a refund has been processed it will then be returned to the original form(s) of payment. 1 A balance transfer credit card can save you £1,000s by slashing the interest you pay. The airline is the latest firm to alter its flying schedule due to the coronavirus outbreak. Because I can't use Virign Atlantic tickets any more, can I ask them for a total refund of my ticket because it was emergency for me. It’s not just holidays that have been disrupted due to coronavirus – supermarket delivery slots have been selling out at an unprecedented rate. Chargeback can be used to reclaim cash for goods and services you didn’t receive. Paying credit card interest? for "breaking the law" by failing to refund passengers. If you booked through a third-party company, you’ll need to contact them regarding a refund or alternative flight. I have gone back to them and response to this was a standard message saying unprecedented bla bla bla. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. By … Virgin Atlantic will only refund you for the flights it has cancelled. Ryanair has also grounded all flights due to coronavirus. To receive The Sun's Coronavirus newsletter in your inbox every tea time, sign up here. 28 Mar 2020 by Jenni Reid The coronavirus pandemic has caused huge problems for airlines around the world, with most now suspending almost all international travel. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. If your cancelled flight was paid for with a credit card and ‘Virgin Atlantic’ appears on your statement, we can confirm this refund will be refunded back onto your … Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. Return to refunds Page Virgin Atlantic; Coronavirus; Consumer Affairs; ... A ll Flybe flights are now grounded and refunds are highly unlikely unless you booked as part of a package holiday. Virgin Atlantic, which has just secured funding to keep it afloat, was third-most complained about. VIRGIN ATLANTIC has sparked anger after telling customers they will have to wait up to FOUR months to receive refunds for cancelled flights. A spokesperson for the airline said: "Virgin Atlantic is continuing to review its flying programme each day and has made the decision to move most of its current scheduled services to cargo-only services from 20 April until 26 April. Millions of flights were grounded in 2020 as a result of the coronavirus crisis, leaving people fighting for refunds which they are legally entitled to receive within seven days of cancellation. COVID-19: Ryanair and Virgin Atlantic rated worst in refunds survey. Virgin Atlantic Partners with WNS to Digitally Transform Customer Experience during COVID-19 Co-creates an intelligent automation solution to address 400x surge in refund … Hello you. Performance & security by Cloudflare, Please complete the security check to access.