Q: Will Spacetalk Life work internationally? As long as 2100Mhz is present in your destination country, then it is very likely that it will work. 3G networks are also commonly referred to as UMTS or WCDMA. Q: How do I check the mobile network signal strength? Adjust the volume using this control. Spacetalk has been manufactured using safe and hypoallergenic materials and fully complies with the EU Restriction on Hazardous Substances (RoHS) directive 2002/95/EC. Spacetalk has been specifically designed to operate on the Telstra 3G Network in Australia and Spark Network in New Zealand. The status should be "Connected". From the clock screen on Spacetalk, swipe right to left until you reach Call. Check that voice, SMS and data are working. Spacetalk Life does have an automatic location update setting which can be changed in the Spacetalk app. To be eligible for this guarantee, you must contact our Customer Support Team to request an RMA number within 30 days. It is possible to share access to Spacetalk Life devices with multiple trusted users. 5 minutes) are not recommended for day to day use as they will drain the battery faster. While charging, it is normal operation for the light on the charging dock to switch between red and green occasionally. (Int) +61 (8) 8104 9588. stay up to date with the latest news, gain exclusive discounts and learn top tips. Q: How do I tell when Spacetalk's battery is low? Q: How do I reset the Spacetalk watch to factory defaults? Spacetalk Life will automatically update the time and the date from the network. Q: How many devices can I register on my Spacetalk account? Spacetalk Life reminders are set up and managed on the Spacetalk app and alarms are set up and managed directly on the device. For online purchases through this website, we offer a 30 Day Satisfaction Guarantee. In the Information menu scroll down to network status. Spacetalk fully complies with all mandatory regulatory standards for sale of products in Australia and New Zealand. Short location update intervals (e.g. The ring volume level can be adjusted or even muted. Full warranty terms and conditions can be found on our Support site in the downloads section. Q: How do I check the telephone number of the SIM card installed in Spacetalk? Q: Is Spacetalk Life certified and compliant with regulations? You may add, delete and reorder messages to suit the Spacetalk Life user. You can check the battery level in a variety of ways. The watch face can be changed remotely from the Spacetalk app Settings menu. At the clock screen on Spacetalk Life, tap to access the menu. To solve this problem, you can also set the time and date manually. Q: How can I check if Spacetalk Life's data connection is active? Q: How do I check the telephone number of the SIM card installed in Spacetalk Life? Please check the model colour variant availability from our Shop page. There are currently two versions of Spacetalk for different markets. Tap it, and the Spacetalk app will start scanning for your child's GPS location. When you first open the Spacetalk app it will prompt you to Register for a new account, alternatively Log In if you have an existing account. Q: Does Spacetalk Life have automatic location updates? Alternatively, click the relevant links on our website. Scroll down and tap on System upgrade. Flight mode can be activated by powering down Spacetalk and this will turn off all radio transmitters. For further details please see our returns policy in the download section at this. Press the top left navigation menu of the Spacetalk app, click "+ Add Device" and follow the Add Device prompts. Spacetalk's battery life will depend on the configuration of the watch and the usage of the device. A particular Spacetalk can be removed from the Spacetalk app using the following procedure. balance running low? We rated reliability, coverage and value to deliver the top choice in our survey for those who get a SIM only plan. The Spacetalk Kids Telstra variant operates on 3G bands 850/2100MHz and is designed to work with Telstra or their virtual network partners SIM Cards. Spacetalk can be restricted to receive incoming calls from people listed in Spacetalk's contact list only. Spacetalk will not receive any notifications while it is in School Mode™. Q: How do I add a contact to SOS calling list? Well worth the investment. Unlike traditional mobile plans, SIM-only plans typically don’t offer a handset subsidy or bundle discounts. Q: Does Spacetalk Life require a SIM card? Care should be taken when using Spacetalk Life in the situations described below: Yes. On Spacetalk Life, tap the Calendar icon then tap the + symbol and enter your desired preferences. Q: Why is Spacetalk Life recommended only for certain networks? My daughter just started high school, which involved her now traveling, as previously the primary school was only around the corner. If further assistance is needed please contact our customer support team. At this stage, the maximum number of devices that can be enabled per account is 5. You can now reply to an SMS that has been received on Spacetalk with a template text message, emojis and using the free text keyboard. The watch face can be changed by tap and hold the watch face for a few seconds on Spacetalk Life. Within the Spacetalk app, select the device, go to the Settings tab, scroll to the bottom and tap Remove Device. On Spacetalk, swipe to the Weather icon. If they don't reject, Spacetalk Life will proceed to send the location of the wearer to the Spacetalk app user. Also, completely power down Spacetalk by holding the power button for 5 seconds. Pick from our selection of flexible pay monthly mobile packages. In the Spacetalk app settings menu, tap on Reminders then the + symbol in the top right corner. Contacts can only be deleted through the Spacetalk app. A great introduction to a phone/smart device. + You will receive a pairing code on Spacetalk. Your SIM is in! Use of a Telstra branded SIM may also provide access to 4G VoLTE calling. Q: How do I reset the Spacetalk Life watch to factory defaults? In the Spacetalk app Settings menu, tap on Contact List. On Spacetalk, from the clock face, swipe down and you will see the ring volume adjust control. We have compiled a list of troubleshooting steps which is regularly updated. Close the metal SIM card cover and lock it by sliding it to the right. Spacetalk will automatically update the time and the date from the network. Please note, this will reset Spacetalk to factory settings and the pairing process between the Spacetalk app and Spacetalk will need to be performed again. Q: Marking contacts as Emergency contacts. Whether you pair it with a brand new SIM-free phone or an old device no longer in a contract, SIM plans are all about getting the best price. Haven't looked back, and my Daughter is happy to have it as well. In Australia the price is AUD$5.99 and AUD$8.99 per month respectively. Spacetalk PTY LTD warrants Spacetalk for one year and in-box accessories for one year against defects in materials and workmanship commencing from the date of retail purchase. Depending on the method of shipment chosen, deliveries can be up to seven days within Australia. Certainly gives us the confidence to allow my kids to have a bit more independence. If not:-. Q: How can I remove contacts from Spacetalk? For the best battery performance, we suggest using Spacetalk Life’s Location On Demand function in combination with a longer update interval or interval updates turned off. In some countries they have networks that support some of these bands but not all. At the top of the screen, tap on Edit. Q: How do I pair a Spacetalk Life watch to a Spacetalk account? and more with our SIM Only 70GB for $35 plan. Find out which provider came out on top between AldiMobile, TPG, Amaysim, Optus, Telstra, Kogan and Vodafone, and get the latest SIM only plan rates. What should I do? Multiple safe zone notifications can be configured and these can be customised to suit particular days. You can add several Spacetalk devices, but you can only enable the number of devices according to your active subscription level. For example, parents may choose to enable the step counter feature, while disabling the ability to make and receive calls. This mobile prepaid SIM Card contains 5GB Data which is valid for 30 days. Compare SIM only plans. + The Spacetalk has an activated SIM card and is connected to the 3G network and data connection is available. (2) Spacetalk does not warrant nor guarantee the listed network provider's suitability, provision of service or inclusions. While in a call, the volume control appears on the Spacetalk Life screen.